Difference between revisions of "Optimizing Java for mTAB"
From mtab wikisupport
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| − | From the '''Tools''' menu, click '''Internet Options'''. | + | From the '''Tools''' menu, click '''Internet Options'''. [[File:Other optimizing-Java-for-mTAB internet-options.jpg|thumb|center|x550px]] |
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NOTE: Some browsers may not have a '''Tools''' menu. Try clicking the '''Settings''' icon instead. | NOTE: Some browsers may not have a '''Tools''' menu. Try clicking the '''Settings''' icon instead. | ||
| − | Under the '''General''' section, click the '''Delete''' button. | + | Under the '''General''' section, click the '''Delete''' button. [[File:Other optimizing-Java-for-mTAB delete-browsing-history.jpg|thumb|center|x300px]] |
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| + | The delete options will appear. It is very important to select the '''Temporary Internet Files'''. It is also suggested that you clear your '''History''' and '''Cookies'''. Click the '''Delete''' button to clear the web browser cache. [[File:Other optimizing-Java-for-mTAB delete-temporary-internet-files.jpg|thumb|center|x300px]] | ||
'''STEP 2 – Clear the Java cache''' | '''STEP 2 – Clear the Java cache''' | ||
| − | Click the '''Start''' button and select '''Control Panel'''. | + | Click the '''Start''' button and select '''Control Panel'''. [[File:Other optimizing-Java-for-mTAB start-control-panel.jpg|thumb|center|x250px]] |
| − | + | Click the '''Java''' icon. [[File:Other optimizing-Java-for-mTAB control-panel-java.jpg|thumb|center|x350px]] | |
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| − | Click the '''Java''' icon. | + | |
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| − | In the Temporary Files | + | In the '''Temporary Internet Files''' section, click the '''Settings''' button. [[File:Other optimizing-Java-for-mTAB java-settings.jpg|thumb|center|x250px]] |
| + | In the Temporary Files Setting dialog that pops up, select Delete Files. Then select all three checkboxes (Trace and Log Files, Cached Applications and Applets, and Installed Applications and Applets) and click OK. [[File:Other optimizing-Java-for-mTAB delete-files.jpg|thumb|center|x250px]] | ||
Close any open web browsers or Java windows. Then try logging into mTAB again. | Close any open web browsers or Java windows. Then try logging into mTAB again. | ||
Revision as of 17:38, 22 July 2013
As a Java based application, when launching mTAB, it is occasionally possible to see a Java error. In most cases, simply going to www.java.com and installing the latest version of will take care of it. But there are some error messages that may occur where we have found a more elegant approach.
If mTAB does not launch, please make note of the error message that you receive.
- Application Error
- Cannot Access The Application File
- Java Web Start Error: Unsigned application requesting unrestricted access to system
- Unsigned resource: http://www.mtabweb.com/client/mTabWeb164.jar
Please complete the following steps which will clear the cache in your web browser and Java.
STEP 1 – Clear the web browser cache
NOTE: Some browsers may not have a Tools menu. Try clicking the Settings icon instead.
STEP 2 – Clear the Java cache
Close any open web browsers or Java windows. Then try logging into mTAB again.
NOTE: For Windows 7 users, after clicking the start button in mTAB, a Windows Firewall message may appear. It is important that you allow access to mTAB.
