Difference between revisions of "Optimizing Java for mTAB"

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(Created page with "As a Java based application, when launching mTAB, it is occasionally possible to see a Java error. In most cases, simply going to [http://www.java.com www.java.com] and instal...")
 
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*'''Unsigned resource: http://www.mtabweb.com/client/mTabWeb164.jar'''  
 
*'''Unsigned resource: http://www.mtabweb.com/client/mTabWeb164.jar'''  
  
Please complete the following steps which will clear the cache in your web browser and Java.
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Please complete the following steps which will '''clear''' the '''cache''' in your web browser and Java.
  
  
  
'''
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'''STEP 1 – Clear the web browser cache'''
STEP 1 – Clear the web browser cache'''
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From the Tools menu, click Internet Options.
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From the '''Tools''' menu, click '''Internet Options'''.
  
  
NOTE: Some browsers may not have a Tools menu. Try clicking the Settings icon instead.
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NOTE: Some browsers may not have a '''Tools''' menu. Try clicking the '''Settings''' icon instead.
  
  
Under the General section, click the Delete button.
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Under the '''General''' section, click the '''Delete''' button.
  
  
The delete options will appear. It is very important to select the Temporary Internet Files. It is also suggested that you clear your History and Cookies.  
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The delete options will appear. It is very important to select the '''Temporary Internet Files'''. It is also suggested that you clear your '''History''' and '''Cookies'''. Click the '''Delete''' button to clear the web browser cache.
 
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Click the Delete button to clear the web browser cache.
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Click the Start button and select Control Panel.
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Click the '''Start''' button and select '''Control Panel'''.
  
  
Click the Java icon.
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Click the '''Java''' icon.
  
  
In the Temporary Internet Files section, click the Settings button.
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In the '''Temporary Internet Files''' section, click the '''Settings''' button.
  
  
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NOTE: For Windows 7 users, after clicking the start button in mTAB, a Windows Firewall message may appear.  
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NOTE: For Windows 7 users, after clicking the start button in mTAB, a Windows Firewall message may appear. It is important that you allow access to mTAB.
It is important that you allow access to mTAB.
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Revision as of 17:28, 22 July 2013

As a Java based application, when launching mTAB, it is occasionally possible to see a Java error. In most cases, simply going to www.java.com and installing the latest version of will take care of it. But there are some error messages that may occur where we have found a more elegant approach.


If mTAB does not launch, please make note of the error message that you receive.

  • Application Error
  • Cannot Access The Application File
  • Java Web Start Error: Unsigned application requesting unrestricted access to system

Please complete the following steps which will clear the cache in your web browser and Java.


STEP 1 – Clear the web browser cache


From the Tools menu, click Internet Options.


NOTE: Some browsers may not have a Tools menu. Try clicking the Settings icon instead.


Under the General section, click the Delete button.


The delete options will appear. It is very important to select the Temporary Internet Files. It is also suggested that you clear your History and Cookies. Click the Delete button to clear the web browser cache.


STEP 2 – Clear the Java cache


Click the Start button and select Control Panel.


Click the Java icon.


In the Temporary Internet Files section, click the Settings button.


In the Temporary Files Setting dialog that pops up, select Delete Files. Then select all three checkboxes (Trace and Log Files, Cached Applications and Applets, and Installed Applications and Applets) and click OK.


Close any open web browsers or Java windows. Then try logging into mTAB again.


NOTE: For Windows 7 users, after clicking the start button in mTAB, a Windows Firewall message may appear. It is important that you allow access to mTAB.