Difference between revisions of "Optimizing Java for mTAB"
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| − | As a Java based application | + | As a Java based application, it is possible to see a Java error when launching mTAB. In most cases, simply going to [http://www.java.com www.java.com] and installing the latest version of Java will take care of the issue. However, there are some error messages that may occur where we have found an easier solution. |
| − | If mTAB does not launch, please make note of the error | + | If you have logged in to mTABm and mTAB does not launch, please make note which of the following error messages you receive: |
| − | + | '''Application Error''' | |
*'''Cannot Access The Application File''' | *'''Cannot Access The Application File''' | ||
| Line 12: | Line 12: | ||
*'''Unsigned resource: http://www.mtabweb.com/client/mTabWeb164.jar''' | *'''Unsigned resource: http://www.mtabweb.com/client/mTabWeb164.jar''' | ||
| − | Please complete the following steps which will '''clear''' the '''cache''' in your web browser and Java. | + | Please complete the following steps which will '''clear''' the '''cache''' in your ''web browser'' and ''Java''. |
| − | + | ||
'''STEP 1 – Clear the web browser cache''' | '''STEP 1 – Clear the web browser cache''' | ||
| + | |||
| + | Clear the temporary Internet files from your web browser. Each web browser is slightly different in this process. For example, the following instructions are for '''Internet Explorer'''. | ||
| + | |||
| + | From the '''Tools''' menu, click '''Internet Options'''. | ||
| − | + | [[File:Other optimizing-Java-for-mTAB internet-options.jpg|thumb|center|x450px]] | |
| − | NOTE: Some browsers may not have a '''Tools''' menu. Try clicking the '''Settings''' icon instead. | + | '''NOTE:''' Some browsers may not have a '''Tools''' menu. Try clicking the '''Settings''' icon instead. |
| − | Under the '''General''' section, click the '''Delete''' button | + | Under the '''General''' section, click the '''Delete''' button for the Browsing History. |
| − | + | [[File:Other optimizing-Java-for-mTAB delete-browsing-history.jpg|thumb|center|x300px]] | |
| − | ''' | + | The delete options will appear. It is very important to select the '''Temporary Internet Files'''. It is also suggested that you clear your '''History''' and '''Cookies'''. Click the '''Delete''' button to clear the web browser cache. |
| + | [[File:Other optimizing-Java-for-mTAB delete-temporary-internet-files.jpg|thumb|center|x300px]] | ||
| + | |||
| + | |||
| + | '''STEP 2 – Clear the Java cache''' | ||
Click the '''Start''' button and select '''Control Panel'''. [[File:Other optimizing-Java-for-mTAB start-control-panel.jpg|thumb|center|x250px]] | Click the '''Start''' button and select '''Control Panel'''. [[File:Other optimizing-Java-for-mTAB start-control-panel.jpg|thumb|center|x250px]] | ||
| − | Click the '''Java''' icon. [[File:Other optimizing-Java-for-mTAB control-panel-java.jpg|thumb|center|x350px]] | + | Click the '''Java''' icon. |
| + | |||
| + | [[File:Other optimizing-Java-for-mTAB control-panel-java.jpg|thumb|center|x350px]] | ||
| + | |||
| + | In the '''Temporary Internet Files''' section, click the '''Settings''' button. | ||
| + | |||
| + | [[File:Other optimizing-Java-for-mTAB java-settings.jpg|thumb|center|x250px]] | ||
| − | In the | + | In the Temporary Files Setting dialog that pops up, select '''Delete Files'''. Then select all three checkboxes (Trace and Log Files, Cached Applications and Applets, and Installed Applications and Applets) and click OK. |
| − | + | [[File:Other optimizing-Java-for-mTAB delete-files.jpg|thumb|center|x250px]] | |
Close any open web browsers or Java windows. Then try logging into mTAB again. | Close any open web browsers or Java windows. Then try logging into mTAB again. | ||
| − | NOTE: For Windows 7 users, after clicking the start button in mTAB, a Windows Firewall message may appear. It is important that you allow access to mTAB. | + | '''NOTE:''' For Windows 7 users, after clicking the start button in mTAB, a Windows Firewall message may appear. It is important that you allow access to mTAB. |
Latest revision as of 11:46, 7 August 2013
As a Java based application, it is possible to see a Java error when launching mTAB. In most cases, simply going to www.java.com and installing the latest version of Java will take care of the issue. However, there are some error messages that may occur where we have found an easier solution.
If you have logged in to mTABm and mTAB does not launch, please make note which of the following error messages you receive:
Application Error
- Cannot Access The Application File
- Java Web Start Error: Unsigned application requesting unrestricted access to system
- Unsigned resource: http://www.mtabweb.com/client/mTabWeb164.jar
Please complete the following steps which will clear the cache in your web browser and Java.
STEP 1 – Clear the web browser cache
Clear the temporary Internet files from your web browser. Each web browser is slightly different in this process. For example, the following instructions are for Internet Explorer.
From the Tools menu, click Internet Options.
NOTE: Some browsers may not have a Tools menu. Try clicking the Settings icon instead.
Under the General section, click the Delete button for the Browsing History.
The delete options will appear. It is very important to select the Temporary Internet Files. It is also suggested that you clear your History and Cookies. Click the Delete button to clear the web browser cache.
STEP 2 – Clear the Java cache
Click the Java icon.
In the Temporary Internet Files section, click the Settings button.
In the Temporary Files Setting dialog that pops up, select Delete Files. Then select all three checkboxes (Trace and Log Files, Cached Applications and Applets, and Installed Applications and Applets) and click OK.
Close any open web browsers or Java windows. Then try logging into mTAB again.
NOTE: For Windows 7 users, after clicking the start button in mTAB, a Windows Firewall message may appear. It is important that you allow access to mTAB.
